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What’s In Store for Social CRM in the Realm of Social Media?
Social media customer relationships management (CRM) has definitely grown by leaps and bounds over the past few years. Its future however, is not at all completely secured considering the speed at how...
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Social Networks Benefit from CRM
It used to be simple enough to build a system of customer relationship management (CRM). The system consisted of the source of the information about clients, easy means of access to it, a mechanism to...
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